We value your privacy and are committed to protecting your personal information. The following Privacy Policy (hereinafter referred to as “this Policy”) will help you understand how we collect, use, store, and protect your personal information. Please read the following carefully before using our website (www.makeupspouch.com).
1. Personal Information We Collect
When you use our website, make purchases, or interact with us, we may collect the following types of personal information:
Basic Information: Such as your name, gender, age, and contact information (including email address, phone number, etc.).
Billing Information: Such as your mailing address, billing address, and payment information (such as credit card number, bank account, etc.) used to process your orders.
Account Information: Including account information you create on our website, login name, and password.
Transaction History: Including your purchase history and transaction details on our website.
Usage Data: Such as the time and frequency of your visits to our website, the type of device you use, browser information, and other data related to your interactions with the website.
Marketing Preferences: We may collect your preferences, subscription information, and your interest in promotions, advertisements, or other information.
2. How We Use Your Personal Information
We collect your personal information primarily for the following purposes:
Order Processing: To process your purchases, shipments, payments, and customer service.
Improving Service Quality: To improve our products, services, and user experience by understanding your needs.
Marketing and Promotions: If you agree, we will send you notifications about our new products, promotions, special offers, etc. You can unsubscribe at any time.
Customer Support: Answering your questions, processing refund requests, and helping you resolve any issues related to your order.
Compliance with Legal Requirements: To comply with applicable laws, regulations, government requirements, and industry rules.
3. How We Protect Your Personal Information
We take your privacy and security very seriously. To ensure your personal information is not accessed or disclosed without authorization, we have taken the following measures:
Encryption Technology: We use SSL encryption technology to ensure the security of your personal and payment information during transmission.
Access Restrictions: We restrict access to your personal information to only authorized personnel.
Data Storage: Your personal information will be securely stored on our protected servers to ensure it is not disclosed or misused.
Although we have taken multiple security measures, please note that no online data transmission can be 100% secure. Therefore, we cannot completely guarantee the absolute security of your information on the Internet.
4. Cookies and Similar Technologies
To provide a better browsing experience, our website may use “cookies” technology to collect and store your information. Cookies are small text files used to store your browsing preferences and settings.
Uses of Cookies: We use cookies to understand your use of our website, help us optimize website functionality, improve user experience, and may show you personalized advertising based on your interests.
Controlling Cookies: You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect your use of some features of our website.
5. Third-Party Websites and Services
Our website may contain links to other websites (such as social media or partner websites). Please note that these websites have their own independent privacy policies. We are not responsible for the privacy practices of these third-party websites and recommend that you read their privacy policies when visiting these websites.
6. How to Access and Correct Your Personal Information
You have the right to access, update, or correct the personal information we hold about you.
7. Data Retention
We will retain your personal information for the duration of your account or for the period necessary to provide the services provided. Once the information is no longer needed, or you request the deletion of your account information, we will take necessary steps to delete or anonymize your personal information, unless we need to retain this information to comply with legal or financial record-keeping requirements.
8. Your Privacy Rights
Under the Malaysian Personal Data Protection Act (PDPA) and other relevant laws, you have the following rights:
Right to Know: You have the right to know how we collect and use your personal information.
Right to Access: You can request to view the personal information we hold about you.
Right to Correction: If your personal information is incorrect or incomplete, you can request that we correct it.
Right to Erasure: In certain circumstances, you can request the deletion of the personal information we hold about you.
Withdrawal of Consent: You can withdraw your consent to our processing of your personal information at any time, especially for marketing information.
9. Updated Privacy Policy
We reserve the right to update this Privacy Policy at any time. The updated terms will be posted on this page and will take effect immediately. We